💡 Khorasan Science and Technology Park Business Model 

💰 Revenue Streams

• Fees for participation, execution, and supervision of research, applied, technology, social, and cultural projects with executive bodies, the private sector, etc.

• Sale of shares and equity in knowledge-based companies, technology units, and technology cores.

• Granting licenses for technical knowledge exploitation (Technology Licensing) to applicants.

• Sale of laboratory, workshop, industrial, and semi-industrial services.

• Fees for specialized training and consultation in the fields of management, business, technical, and engineering, etc.

• Fees for holding specialized conferences, seminars, exhibitions, and workshops.

• Fees for establishment, supportive, and infrastructural services (renting space, secretariat, etc.).

🏗️ Cost Structure

• Fixed Costs: Salaries and wages, building and office space rent, equipment depreciation, insurance, administrative costs, municipal services, water, electricity, and gas, etc.

• Variable Costs: Costs related to performing key activities (R&D, marketing, training, consultation, etc.), costs for holding events, equipment repair and maintenance, travel and mission costs, supportive and infrastructural service costs, communication costs.

🤝 Key Partnerships

• Governmental, Public, and Supporting Foundations: Governorship, Vice Presidency for Science and Technology, Ministry of Science, Research and Technology, Management and Planning Organization, universities and research centers, national science and research cities, science and technology parks nationwide, Innovation and Prosperity Fund, Khurasan Research and Technology Fund, Stock Exchange Organization, Chamber of Commerce, Industries, Mines, and Agriculture, Academic Center for Education, Culture and Research (ACECR), military and police organizations, banks and credit institutions, Ministry of Foreign Affairs, municipality, Ministry of Education, etc.

• Universities and Research Centers: Ferdowsi University of Mashhad, industrial universities, medical sciences universities, ACECR, research and technology centers, etc.

• Investors: Venture Capital (VC), Angel Investors, banks and credit institutions, venture capital funds, private sector investors, etc.

• Facilitators: Accelerators, innovation and entrepreneurship centers, specialized consultants, service companies (legal, financial, commercial, technical, and engineering), incubators, co-working spaces, professional and guild associations, etc.

• Technology and Innovation Governing Bodies: Industrial Management Organization, Information and Communications Technology organizations, Technology Transfer and Development organizations, Intellectual Property organizations, etc.

⚙️ Key Activities

• Infrastructure Management and Development: Physical space management, provision of laboratory, workshop, and infrastructural equipment, development of communication and information networks, financial and administrative management.

• Attraction and Admission: Call for applications, evaluation, and admission of technology cores, technology units, knowledge-based companies, and entrepreneurial teams.

• Supportive Services and Empowerment: Providing specialized and general consultation and training services, supplying specialized human resources, providing financial and investment services, networking, and connection with investors.

• R&D and Technology Transfer: Supporting applied R&D projects, granting technical knowledge exploitation licenses, holding technology events, assisting with technology commercialization.

• Marketing and Sales: Holding specialized exhibitions and events, assisting companies to participate in domestic and foreign exhibitions, drafting and implementing a marketing plan for park services.

• Public Relations and Information Dissemination: Website and social media management, publishing periodicals, holding conferences and seminars, establishing media relations.

• Evaluation and Supervision: Supervising the performance of technology units and cores, evaluating the effectiveness of programs and services, collecting and analyzing data.

🔑 Key Resources

• Physical Resources: Buildings, office and workshop spaces, laboratory and workshop equipment, communication infrastructure, IT networks and systems.

• Human Resources: Managers, administrative and technical staff, technology sector specialists, financial and legal experts, consultants, and mentors.

• Intellectual Resources: Park brand and reputation, technical know-how, patents and trade secrets, specialized software, databases, operating licenses, contracts and agreements.

• Financial Resources: Government budgets, private investments, revenue from services and activities, bank facilities, grants.

🎁 Value Propositions

• For Companies and Technology Units:

  • Suitable physical space and necessary infrastructure (space rental, internet, administrative services, etc.).

  • Access to shared laboratory and workshop equipment and facilities.

  • Providing specialized consultation and training services (business, management, financial, legal, etc.).

  • Financial support and capital attraction (connection with funds and investors).

  • Networking and connection with the market, industry, university, and strategic partners.

  • Tax and customs exemptions (according to free technology zone laws).

  • Intellectual property support (patent, trademark registration, etc.).

• For Universities and Research Centers:

  • Facilitating the commercialization of research results and technical knowledge.

  • Creating job opportunities for graduates.

  • More effective connection with industry and society.

• For Society and the Region:

  • Developing the knowledge-based economy and creating sustainable employment.

  • Attracting elites and specialists.

  • Increasing regional competitiveness.

  • Solving community issues and needs using technology.

🤝🏻 Customer Relationship

• Personal Assistance: Direct and close relationship with customers (managers and staff of technology units, entrepreneurial teams, researchers, etc.) to understand needs and provide solutions.

• Dedicated Personal Assistance: Assigning a specific manager or expert to follow up on each customer's affairs (consultant, guide, etc.) from admission to exit.

• After-Sales Service and Support: Providing technical, consulting, and financial support services after the main services are rendered.

• Customer Acquisition and Retention:

  • Using a Customer Relationship Management (CRM) system.

  • Conducting surveys for continuous service improvement.

  • Loyalty programs and discounts for long-term customers.

  • Creating and developing two-way communication channels (phone, email, social media, etc.).

• Facilitating Partner Relations: Holding networking events and specialized roundtables to connect customers with partners (investors, industry, university).

📢 Channels

• Direct:

  • Park and Incubator Locations: Offices and physical spaces of the park and its sub-centers across the province (the main channel for providing infrastructural and establishment services).

  • Representative Offices: Establishing representative offices in important cities or industrial areas.

  • Park Managers and Experts: Personal and direct communications (meetings, phone calls, emails).

  • Events and Exhibitions: Hosting and participating in specialized events, exhibitions, and workshops.

• Indirect:

  • Park Website and Portal: Providing information services, registration, and access to some systems (such as the comprehensive S&T park system).

  • Social Media: Official channels on various platforms for information, interaction, and attraction.

  • Key Partners: Utilizing the capacity of key partners (funds, accelerators, universities, Chamber of Commerce, etc.) for introducing and distributing services.

  • Media and Press: Using visual, audio, and print media to introduce services and achievements.

🎯 Customer Segments

• Technology Cores (Startup Teams): Entrepreneurial teams with innovative ideas in the early stages of development.

• Technology Units: Companies and units with technology-based products or services in the growth and development stage (usually located in incubators).

• Knowledge-based Companies: Companies registered under the law supporting knowledge-based companies and commercialization of inventions and innovations (usually in the stabilization and market development stage).

• Investors and Large Industrial and Service Companies: As customers for technology services, consultation, attraction of specialized workforce, or commercial partners.

• Universities and Research Centers: As customers for commercialization and technology transfer services.